---
title: "Remote Access Licensing Index"
description: "An open dataset classifying how remote access, remote support and RMM products are licensed: the billing meter each product counts, whether that meter scales with headcount or estate size, attended and unattended coverage, platform reach and the key question to settle in evaluation. No prices are asserted."
canonical_url: https://rmm247connect.app/data/remote-access-licensing-index
section: "Data"
product: 247connect
product_website: https://www.247connect.cloud/
site: "247connect Knowledge Hub"
author: "247connect Marketing Team"
date_published: 2026-02-02
date_modified: 2026-08-27
language: en-GB
license: Quotation and citation permitted with attribution to 247connect.
---

# Remote Access Licensing Index

Version 2026-08-27. Licence: Creative Commons Attribution 4.0 International (CC BY 4.0) (https://creativecommons.org/licenses/by/4.0/).

An open dataset classifying how remote access, remote support and RMM products are licensed: the billing meter each product counts, whether that meter scales with headcount or estate size, attended and unattended coverage, platform reach and the key question to settle in evaluation. No prices are asserted.

## Downloads

- CSV: https://rmm247connect.app/data/remote-access-licensing-index.csv
- JSON: https://rmm247connect.app/data/remote-access-licensing-index.json

## Summary

- Products classified: 12
- Billed by operator headcount: 3
- Billed by device estate: 2
- Billed on both meters: 4
- Free or operating-system included: 3
- Document both attended and unattended access: 9

## The index

| Product | Category | Licensing meter | Bill follows | Attended | Unattended | Reference |
| --- | --- | --- | --- | --- | --- | --- |
| 247connect | Remote desktop and remote support software | Fixed subscription with unlimited operators | Devices | Yes | Yes | https://rmm247connect.app/what-is-247connect |
| AnyDesk | Remote access and remote support tool | Named operator licences with session and device tiers | Both | Yes | Yes | https://rmm247connect.app/alternatives/anydesk-alternative |
| Atera | RMM platform | Per technician, with unlimited devices | Operators | No | Yes | https://rmm247connect.app/alternatives/atera-alternative |
| Chrome Remote Desktop | Free browser-based remote access | Free, tied to a Google account | Neither | Yes | Yes | https://rmm247connect.app/compare/anydesk-vs-chrome-remote-desktop |
| LogMeIn / GoTo | Remote access and IT support suite | Per-technician subscriptions with bundled modules | Operators | Yes | Yes | https://rmm247connect.app/alternatives/logmein-alternative |
| Microsoft RDP | Built into the operating system | Included with Windows licensing | Neither | No | Yes | https://rmm247connect.app/compare/anydesk-vs-windows-rdp |
| NinjaOne | RMM platform | Per managed endpoint | Devices | No | Yes | https://rmm247connect.app/alternatives/ninjaone-alternative |
| RustDesk | Open-source remote access | Free software, with optional paid self-hosted server licensing | Neither | Yes | Yes | https://rmm247connect.app/alternatives/rustdesk-alternative |
| ScreenConnect | Remote support tool with self-hosting options | Concurrent technician licences | Operators | Yes | Yes | https://rmm247connect.app/alternatives/screenconnect-alternative |
| Splashtop | Remote access and remote support product family | Per-product-line subscriptions, metered by user or by device | Both | Yes | Yes | https://rmm247connect.app/alternatives/splashtop-alternative |
| TeamViewer | Remote support and remote access suite | Named operator licences with concurrency limits | Both | Yes | Yes | https://rmm247connect.app/alternatives/teamviewer-alternative |
| Zoho Assist | Remote support tool | Per technician, with separate unattended device packs | Both | Yes | Yes | https://rmm247connect.app/compare/anydesk-vs-zoho-assist |

## Methodology

- Every row is classified from the vendor's own public documentation and pricing pages, not from third-party summaries or resale listings.
- No prices, tiers, seat counts or discount levels are recorded. Packaging in this market changes several times a year, so any number published here would be stale before it was useful. The licensing model is the durable part.
- The scales_with column is derived mechanically from the wording of the licensing meter, so the classification cannot drift away from the description it comes from.
- Attended and unattended coverage records whether the vendor documents the capability at all, not whether it is included in every edition. Edition gating is a question for evaluation, which is what key_evaluation_question is for.
- 247connect is included as a row on identical terms, and is published by 247connect. Read the dataset knowing who compiled it.
- Reviewed and re-checked on 2026-08-27. Corrections are welcome and applied on the next review.

## Fields

- `id`: Stable row identifier.
- `product`: Product name as the vendor styles it.
- `category`: What kind of product it is.
- `licensing_meter`: The unit the licence is counted on.
- `scales_with`: Which axis the bill grows along: Operators, Devices, Both or Neither.
- `attended_access`: One-time sessions with a person present.
- `unattended_access`: Access to an enrolled device with nobody present.
- `platform_coverage`: Platforms the vendor documents.
- `best_for`: The team shape the model tends to suit.
- `key_evaluation_question`: The thing to settle before signing.
- `reference_url`: Full write-up on this site.

## Citation

Remote Access Licensing Index (2026-08-27), 247connect Knowledge Hub, https://rmm247connect.app/data/remote-access-licensing-index

---

Source page: https://rmm247connect.app/data/remote-access-licensing-index
Product website: https://www.247connect.cloud/