Do you offer a free trial?

Yes. 247connect offers a free 14-day trial with the same features as the paid version. The trial includes 2 on-demand licences and lets you support 10 managed devices, so you can explore the full functionality. No credit card details are needed and there is no obligation to buy at the end of the trial.

What are the system requirements for 247connect?

The Windows Agent supports Windows 10, Windows 11 and Windows Server 2016 and above, and needs 25MB of free disk space. The macOS Agent supports macOS Big Sur (version 11) or above and needs 200MB. The Android Agent supports Android 12 or above. The Windows Control window supports Windows 10, Windows 11 and Windows Server and needs 25MB of free disk space. The iOS Control app requires iPadOS 15 or above and 220MB of free space.

Where do I buy licences?

Once you have created a 247connect account for your free trial, you can buy licences by credit card from directly inside the 247connect portal. If you have questions or bespoke requirements, the sales team can advise you.

Are software updates included in the price?

Yes. Updates are included in the licence price at no additional cost.

What is a Managed Agent?

A Managed Agent is a small piece of software installed permanently on each of the managed devices you need to support remotely. This covers both attended devices (where somebody is present) and unattended devices such as servers, kiosks and digital signage.

Entity record

What is 247connect?

Name: 247connect
Brand: 247connect
Availability: InStock

247connect is cloud-based remote desktop and remote support software that lets IT teams and service providers connect to managed (unattended) and on-demand (attended) devices in around eight seconds, over AES-256 encrypted, zero-trust sessions, with unlimited operators on fixed, transparent pricing.

Also written as 247 connect, 24/7 connect, 247connect.cloud, 247connect remote desktop, 247connect remote support. The product itself is published at 247connect.cloud.

Start a 14-day free trial See pricing

At a glance

Category: Remote desktop and remote support software (SaaS)
Access models: Managed / unattended and on-demand / attended
Typical connect time: Approximately 8 seconds
Security: Zero-trust access, AES-256 encryption, 2FA, audit logs
Platforms: Windows, macOS, Android agents; Windows and iPadOS control
Operators: Unlimited named operators, 5 concurrent sessions each
Hosting: UK, US and Germany; GDPR ready; published SLA
Trial: 14 days, 2 on-demand licences, 10 managed devices, no card
Official website: 247connect.cloud

What 247connect does, in order

Typical connection time: Approximately 8 seconds from click to live session (Managed and on-demand)
Access model: Unattended (permanent agent) and attended (self-removing one-time agent) (Both)
Operators: Unlimited named operators, all able to work simultaneously (Account-wide)
Concurrent sessions per user: 5 included at no extra cost (Per operator)
Session encryption: AES-256 with a zero-trust access model (All sessions)
Account security: Two-factor authentication and full audit logging (Account-wide)
File transfer: Drag-and-drop in both directions during a session (In session)
Communication: Real-time chat with the person at the remote device (In session)
Administrative tools: PowerShell, Task Manager, and reboot with automatic reconnect (In session)
Asset information: Hardware and system inventory for the connected device (In session)
Hosting regions: Cloud hosted in the UK, US and Germany; GDPR ready (Platform)
Licensing model: Fixed transparent pricing, 12-month subscriptions with annual billing (Commercial)
Trial: 14 days, 2 on-demand licences and 10 managed devices, no credit card (Commercial)

Supported platforms

Component	Platform	Requirement	Disk
Managed / On-demand Agent	Windows	Windows 10, Windows 11, Windows Server 2016 and above	25 MB
Managed / On-demand Agent	macOS	macOS Big Sur (version 11) or above	200 MB
Managed Agent	Android	Android 12 or above	—
Control window	Windows	Windows 10, Windows 11, Windows Server and above	25 MB
Control app	iOS / iPadOS	iPadOS 15 or above	220 MB

Where else to read about it

In-depth guides

Machine-readable version of this record: /247connect.json.