6 min read
Cost per endpoint calculator
Turn a total remote support budget into a per-device and per-operator figure you can defend in a business case.
Tools & calculators
Turn remote support numbers into a business case
Five free, client-side calculators for IT and support teams: work out cost per endpoint, the true cost of downtime, the return on remote support, how licensing models scale as you grow, and when to plan a hardware refresh. Every calculator runs entirely in your browser — nothing you type is sent anywhere.
The five calculators
Each calculator shows its formula in plain words, a worked example, and a short FAQ, so you can check the maths before you rely on the output.
Open calculator
6 min read
Downtime cost calculator
Put a number on what an hour of downtime costs your organisation, then multiply it out across a year of incidents.
6 min read
Remote support ROI calculator
Compare on-site visit costs against remote resolution to see the annual saving and how quickly a tool pays for itself.
7 min read
Licence comparison calculator
See how a per-seat or tiered price quote scales against a fixed-price model as your team grows, using your own quoted figures.
6 min read
Hardware refresh planner
Turn fleet age and refresh cycle length into a three-year budget profile you can plan procurement around.
Why bother modelling this at all
How these numbers help you build a business case
Most remote support and RMM buying decisions get stuck at the same point: everyone agrees the current setup is slow or expensive, but nobody has a number to put in front of finance. A rough estimate in a spreadsheet is usually enough to unblock that conversation, provided the assumptions are visible and the maths is honest.
These calculators are deliberately simple. They take the inputs you already know — endpoint counts, ticket volumes, loaded hourly cost, licence quotes — and turn them into a monthly or annual figure, plus a comparison where one is useful, such as the crossover point between two pricing models or the payback period on a new tool. Nothing is sent to a server: every calculation runs in your browser, so you can use real internal numbers without them leaving your machine.
None of the outputs are a substitute for a proper quote or a detailed cost model, and they should not be read as a promise of savings. They are a starting point: a way to sanity-check a hunch, or to put a first, defensible number on a slide before you go and get exact figures from suppliers and finance.