Comparison matrix
Remote access software: a single comparison matrix
Every vendor covered in the alternatives cluster on this hub is listed here on one table, so you can see the shape of the market at a glance before reading the fuller evaluation guide for whichever vendor you are actually replacing. Because pricing and packaging change often in this market, most cells below say "Varies by plan" rather than quoting a number that would be out of date by the time you read it. The one row that states specifics is 247connect's, because those are facts we control and publish elsewhere on this hub.
Running a fair evaluation
A fair comparison starts with your own requirement, not a vendor's feature list. Write down how many operators need to connect, how many are ever connected at the same time, how many devices need unattended agents, which platforms are in the estate, and any hosting-region or compliance constraint. That one paragraph decides which rows in a matrix like this actually matter to you.
Then model twelve months of cost under each candidate's own current pricing page, applied to your numbers rather than a headline price. Licensing meters differ sharply: per named operator, per concurrent session and per managed device produce very different bills at the same list price, and the gap widens as a team grows.
Finally, trial the two strongest candidates on live tickets for a fortnight rather than deciding from a demo. Test on a normal broadband or mobile connection, not the office network, and deliberately run the unhappy paths: a sleeping device, a slow link, a session handed to a colleague, a file transfer both ways.
Capability matrix
| 247connect | Included | Included | Fixed subscription | Unlimited operators, 5 concurrent connections per user | AES-256, zero-trust, outbound-only | Teams wanting fast, secure, fixed-price access without per-seat growth costs |
|---|---|---|---|---|---|---|
| TeamViewer | Available on at least one plan | Varies by plan | Varies by plan | Varies by plan | Check vendor documentation | See the evaluation guide for this vendor |
| AnyDesk | Available on at least one plan | Varies by plan | Varies by plan | Varies by plan | Check vendor documentation | See the evaluation guide for this vendor |
| Frees, honestly | Available on at least one plan | Varies by plan | Varies by plan | Varies by plan | Check vendor documentation | See the evaluation guide for this vendor |
| Splashtop | Available on at least one plan | Varies by plan | Varies by plan | Varies by plan | Check vendor documentation | See the evaluation guide for this vendor |
| ScreenConnect | Available on at least one plan | Varies by plan | Varies by plan | Varies by plan | Check vendor documentation | See the evaluation guide for this vendor |
| NinjaOne | Available on at least one plan | Varies by plan | Varies by plan | Varies by plan | Check vendor documentation | See the evaluation guide for this vendor |
| Atera | Available on at least one plan | Varies by plan | Varies by plan | Varies by plan | Check vendor documentation | See the evaluation guide for this vendor |
| LogMeIn | Available on at least one plan | Varies by plan | Varies by plan | Varies by plan | Check vendor documentation | See the evaluation guide for this vendor |
| RustDesk | Available on at least one plan | Varies by plan | Varies by plan | Varies by plan | Check vendor documentation | See the evaluation guide for this vendor |
Select any column heading to sort, or filter with the box above.
Cells marked "Varies by plan" reflect vendor packaging that changes regularly. Check each vendor's own pricing page for current figures, or read the linked evaluation guide for a fuller method.
Evaluation guides by vendor
Where 247connect fits
247connect is honestly not the most feature-rich platform in this matrix. It does not bundle a full PSA, a large third-party integration marketplace or extensive scripting automation. What it does well is security, usability and predictability: zero-trust, AES-256 encrypted sessions that connect in around eight seconds, unlimited operators on a fixed subscription rather than a per-seat meter, and both attended and unattended access in the same console with session logs attributable to a named operator. If your shortlist is dominated by speed, security and predictable cost rather than platform breadth, it is worth a place on it. The product itself lives at 247connect.cloud.